Thanks for visiting the Georgia Department of Human Services, Division of Family and Children Services
The Division of Family and Children Services (DFCS) is the part of DHS that investigates child abuse; finds foster homes for abused and neglected children; helps low income, out-of-work parents get back on their feet; assists with childcare costs for low income parents who are working or in job training; and provides numerous support services and innovative programs to help troubled families.
DFCS Customer Notice Issue
Attention! This is to inform you that we are aware of inaccurate notices being sent to OFI customers regarding their benefits. Customers received notices that contain incorrect text about programs they may not have applied for. For example, when a customer should have received a notice for approval of their Food Stamp (SNAP) benefits, the notice addressed Medicaid rather than Food Stamps. We believe this issue was caused by a change that was implemented after Friday, March 22nd batch cycle. Some of the notices generated on March 25th, 26th,and 27th were impacted.
OIT took corrective actions and verified in notices on Friday, March 29 that the changes corrected the issue. The notices that went out on Monday, March 25 will be regenerated and reviewed for accuracy. Then we will know when all the notices impacted can be regenerated and resent. An additional update will be posted soon.
COMPASS is a quick and easy way for people in Georgia to get answers to questions about health and nutrition programs. See http://compass.ga.gov for more information and to apply for benefits.
Child & Family Services Review (CFSR)
Georgia SHINES is a web-based, statewide automated child welfare information system that offers case managers a comprehensive tool for helping children and families.
CPS After-Hours Call Center was established to ensure reports of abuse/neglect are received, accessed and handled timely and efficiently during the times that local DFCS offices are closed.
ATLANTA – Today, the Department published its second Quarterly Child Death Analysis. The analysis updates child death statistics through the 4th quarter of 2012. The quarterly data provides insight into the circumstances surrounding a child’s death for children whose families have been provided support services within the last five years.
ATLANTA - The Georgia Department of Human Services (DHS), Division of Family and Children Services (DFCS) continues to implement measures to protect Georgia's most precious asset - children.
If you need a state service but don't know which state agency or person to call for help, dial 1.800.georgia (1.800.436.7442) for immediate assistance. In the Atlanta area, the number is 678.georgia (678.436.7442). Agents are on duty Monday-Friday, 8am-6pm (closed on state holidays).
