DFCS Contact Information
State of Georgia
Division of Family & Children Services (DFCS)
ADOPTIONS RECORDS SEARCH:
Please contact your local DFCS office for funding availability or your local Coroner’s Office.
CHILD ABUSE AND NEGLECT REPORTS:
Georgia’s CPS Centralized Intake Communication Center: 1-855-GA CHILD / 1-855-422-4453.
Reports are taken 24 hours a day, 7 days a week.
If you have an immediate emergency, please call 911 or your local police department.
CHILD PROTECTIVE SERVICES CLEARANCES:
Private Agencies, with a contract with DFCS concerning youth in the custody of the Division:
MANAGER: Melloney Claiborne, 404-657-3461
International Adoptions, Public State Agencies and Pending Adoptions with a Superior Court Order:
E-MAIL: email@example.com (underscore between customer and services and services and dfcs)
To apply for or renew benefits online, can also be used to report interim changes or check for potential eligibility www.compass.ga.gov
Technical Issues with COMPASS, please contact 1-877-423-4746
DFCS OFFICE OF CONSTITUENT SERVICES:
To make a constituent inquiry, you can contact us in one of the following ways:
Online Contact Form:
Child Welfare Online Contact Form – click this link to fill out our online contact form for issues related to Adoptions, Child Protective Services, Foster Care or any other Child Welfare issue.
Family Independence Online Contact Form - click this link to fill out our online contact form for issues related to Childcare, COMPASS, Electronic Benefits Transfer (EBT) Card, Energy Assistance, Food Stamps/SNAP, Medicaid or Temporary Assistance for Needy Families (TANF).
To order or re-order a card or check balance, please call 1-888-421-3281
Click here for current job postings - DHS Jobs
FOOD STAMPS, MEDICAID, TANF, and CHILDCARE (for reporting changes and asking general questions):
Phone: 1-877-423-4746 (Agents available 7:30 am – 2:00 pm, Monday – Friday; Automated Self-Service available 24/7)
FOSTER/ADOPTIVE PARENT INQUIRIES:
Phone: 1-877-210-KIDS (5437) or http://itsmyturnnow.dhs.ga.gov
FOSTER CARE PLACEMENT:
OUT OF STATE PLACEMENT (ICPC) – if the child’s last name begins with:
Private Adoptions: 1-404-657-0297
SNAP Benefits for Senior Households, please call 404-370-6236 or email SeniorSNAP@dhs.ga.gov