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Contact Information

Division of Family & Children Services (DFCS)
DFCS Director's Communications Group, Office of Constituent Services

To make a constituent inquiry, you can contact us in one of three ways:

Phone: 1-404-657-3433

Online Contact Form – click this link to fill out our online contact form

E-mail:  customer_services_dfcs@dhr.state.ga.us (underscore between customer and services   and services and dfcs)

For other inquiries:

FOOD STAMPS, MEDICAID, TANF, and CHILDCARE QUESTIONS:

Phone: 1-877-423-4746 (Agents available 8a-5pm, Automated Self-Service available 24/7)

CHILD PROTECTIVE SERVICES REPORTS:

24/7 Hotline: 1-855-422-4453
FAX:             1-229-317-9663

E-MAIL:         cpsintake@dhr.state.ga.us

CHILD PROTECTIVE SERVICES CLEARANCES:

FAX: 1-404-657-4483

E-MAIL:  customer_services_dfcs@dhr.state.ga.us (underscore between customer and services and services and    dfcs)

ADOPTIONS:

Phone: 1-404-657-3550

FOSTER/ADOPTIVE PARENT INQUIRIES:
Phone: 1-877-210-KIDS (5437)

FOSTER CARE PLACEMENT
Phone: 1-404-651-9361
Fax:     1-404-657-4483

OUT OF STATE PLACEMENT (ICPC) – if child’s last name begins with:
A-G:   1-404-657-3328
H-P:    1-404-657-3567
Q-Z:    1-404-463-2216

ADOPTIONS RECORDS SEARCH: 
Phone: 1-404-657-3555

EMPLOYMENT OPPORTUNITIES:

DHS Jobs – Click here for current job postings