The Office of Provider Management (OPM) contracts with and monitors Child Caring Institutions and Child Placing Agencies provision of Room, Board and Watchful Oversight (RBWO) services. OPM employs various data, on-site, records review and collateral report mechanisms to monitor provider’s adherence to RBWO Minimum Standards and contractual obligations which direct performance expectations regarding the safety, permanency and well-being of children. The foundational objective of OPM is to ensure that children placed in RBWO care are safe from abuse and neglect. OPM also provides training and technical assistance to providers to support their ability to meet quality of care and performance expectations.
The Office of Provider Management also includes a Special Investigations Unit who investigates abuse and neglect allegations in Child Caring Institutions and a CPS screening unit who conduct CPS history screenings for Child Placing Agency foster homes in Georgia. The primary mission of the Special Investigations Unit is to further strengthen the Division's response to the safety and protection of children by providing a highly skilled and focused investigative response to and consultation on requests for specialized investigations. The unit's investigative and regional focus includes group homes, residential institutions, facilities and YDC's in Regions 3 (Cherokee & Douglas Counties only), 4, 13, 14 and 15.
The primary mission of the Child Protective Services Screeners is to locate and review accurate case, person or resource information regarding both CPA and DFCS family foster homes that are brought to the attention of the State Office with questionable DFCS history.